Privacy policy
Privacy Policy
Last Updated: May 12, 2026
At Welfill ("we," "our," or "us"), accessible at welfill.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.
If you have any questions, please contact us at:
- Email: contactwelfill@gmail.com
- WhatsApp: +62 828-4285-2852
- Instagram: @contactwelfill
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on the site
- Referring website URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails (only if you opt in)
3. Payment Processing
We do not store your complete payment details. Payments are securely processed by trusted third-party providers such as Shopify Payments, PayPal, Stripe, and other supported gateways.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Deliver relevant advertising
You can control cookies through your browser settings.
5. Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and fulfillment partners
- Marketing and analytics providers
- Legal authorities when required by law
We do not sell your personal information to third parties.
6. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw marketing consent at any time
To exercise these rights, contact us at contactwelfill@gmail.com.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure.
9. International Data Transfers
Your information may be processed and stored in countries other than your own, including countries where our service providers operate.
10. Children's Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
- Email: contactwelfill@gmail.com
- WhatsApp: +62 828-4285-2852
- Instagram: @contactwelfill